We’re joined again with Cindy McCord, owner of Bloomfloralscapes, which is a full-service landscape, maintenance, construction, and snow removal company. We work with Cindy; she’s been nothing but first class, and it really does make a difference who does your snow removal. We have talked about the evaluation of snow removal companies and the specifics of the contract. Now Cindy will get into some of the issues and problems that we face with snow removal.

The Timing of the Storm

As for the potential issues and situations that might not be readily identifiable before the storm or the season hits, there are many. Some of them are the timing of the storm. Many times a storm will not come in until rush hour traffic, and those are always our favorite because not everyone can be served all at the same time. This goes back to the communication with your contractor between the management or building owner, and also in your vetting process – what was the density of jobs that the contractor has, have they overbooked their crews, do they have a dedicated crew for this site? Those are all things that will help alleviate any potential issues with the timing of the storm being first thing in the morning because every job and every building owner wants to be taken care of first thing in the morning before their tenants arrive.
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We’re fortunate again to be with Cindy McCord, the owner of Bloomfloralscapes, a full-service landscape, maintenance, construction, and snow removal company. Last time we talked about an owner’s evaluation of a snow removal company. Today, Cindy is going to get into the specifics of the snow removal contract.

Keep All Parties Informed about Contract Specifics

It’s very important, as we discussed in the previous video, that once you’ve vetted your contractor and you’ve decided to proceed with the snow removal contract, again review and define and set the expectations of the tenant, the management company, and detail that in the contract. This might be the trigger point for when snow removal begins. Is it one inch, two inch, three inches? Does it include sidewalks? Does it not include shoveling sidewalks? Does it only include driveways, loading docks? Be very specific about what areas to include and the means of clearing, whether it’s hand removal, plowing, whatever it might be. It’s very important to define this expectation with the snow removal company as well as the tenant. If the tenant is not well-informed as to what the contract calls for, then it sets up a potential for miscommunication frustration throughout the whole snow removal season. Read more …

We’re very fortunate to be joined today by Cynthia “Cindy” McCord, who is the owner of Bloomfloralscapes, a full-service landscape, construction, maintenance, and snow removal company. Today we’re going to review a snow removal company and learn, from an owner’s perspective, what does an owner need to do to evaluate a snow removal company? This is a significant expense in an operating budget, and there’s a lot of exposure to liability. Cindy is going to walk us through the evaluation of a company.

When to Start Looking for a Snow Removal Company

First and foremost, it is very important for a management company or a building owner to start the vetting process early in the season. The earlier in the summer, the better. Companies have more time to dedicate to having a conversation about snow removal, and they also have more time to structure around the potential job. So first of all, like I said, it’s most important to start early within the season so you’re not rushed.
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